Subject

Media & Communication

Volume, attention, framing and tone: how coverage is counted, and how to read the counts.

Tutorials

Glossary terms

  • Agenda-setting

    The finding that topics the media cover most are the topics the public comes to rate as most important: media shape what people think about, not what they think.

  • Cohen's Kappa

    How much two raters agree beyond what chance alone would produce: 1 is perfect, 0 is no better than chance.

  • Content Analysis

    A method that turns texts or images into countable categories using explicit coding rules, so that claims about content can be checked and repeated.

  • Corroboration

    Confirming a claim with evidence independent of the original source. Reports that trace back to the same origin count as one.

  • Event Detection

    Finding, in a stream of documents, the moments when something new has happened, usually as a burst of stories about the same thing.

  • Framing

    Choosing which aspects of a situation to emphasise so as to suggest a particular problem, cause or remedy. The same facts can be framed in different ways.

  • Mention Volume

    How many times a topic, brand or person is mentioned in a defined set of sources over a period. Its meaning depends entirely on how the count is defined.

  • Named Entity Recognition (NER)

    Finding mentions of real-world things in text, such as people, organisations and places, and labelling their type. Linking each mention to one identifier is a separate step.

  • Near-duplicate Detection

    Finding documents that are almost, but not exactly, the same, such as a news story republished with a new headline, by comparing fingerprints of their word sequences.

  • Sentiment Analysis

    Automatically classifying text by the attitude it expresses, usually positive, negative or neutral. It reads wording, not truth, and has well-known blind spots.

  • Share of Voice (SOV)

    One party's mentions as a share of all mentions of the parties being compared. It is relative, so it can fall while your own mentions rise.

  • Syndicated Content

    Material produced once and published by many outlets, such as a news-agency story. Counting every publication overstates how many independent sources reported something.

  • Tokenization

    Splitting text into the units a search or analysis system works with, usually words. It decides what can match, and in Chinese finding the word boundaries is a task of its own.